Caller ID reputation management

How to Integrate Caller ID Reputation Management into Your Overall Marketing Strategy

July 11, 2024Posted incaller ID
In today's digital era, maintaining a positive brand image is crucial for businesses to succeed. One often overlooked yet essential aspect of this image is caller ID reputation management. This strategy ensures that when your business calls a customer, the caller ID reflects a trustworthy and professional image, enhancing customer perception and engagement. Let’s explore…
Customers' Trust

The Ways in Which Companies Can Improve Their Customers’ Trust While Dialing

June 13, 2024Posted inUncategorized
Consumers have been more skeptical of calls coming from unknown numbers as a result of instances of impersonation frauds, robocalls, and bad actors. The majority of individuals believe that answering those calls is like taking a risk. When you want to engage with customers for reasons that are legitimate, unfortunately, this places your company in…
utilization of RND

Enterprises and contact centers both stand to benefit from the utilization of the RND

June 13, 2024Posted inUncategorized
More and more regulatory bodies are include the reassigned numbers database (RND) in their regulations as the number of customers who are irritated by robocalls and other unwanted messages continues to rise and as the reputations of businesses continue to be threatened. As an illustration, just recently did the state of Maine clarify its rules…
rich call data

An Analysis of How Rich Call Data Will Improve the Safety of Outbound Calls

May 17, 2024Posted inUncategorized
The telecommunications sector has been compelled to make call security a top priority as a result of the widespread unlawful call activity. Robocalls and other forms of fraudulent communication have resulted in an overwhelming number of unsolicited phone calls being placed to customers. Despite the ongoing efforts of the government to curb unlawful call activity,…
phone number identity

Keeping Your Phone Number Identity Safe and Secure

May 17, 2024Posted inUncategorized
How often do you get a response to your outgoing calls? While few people respond to calls of any sort these days, this is particularly true for numbers they haven't stored and those with caller ID information that indicates they are probably frauds or suspected spam. Businesses that are aware of how their caller IDs…
FTC caller ID

Rule on Impersonation of Government and Business Officially Finalized by the FTC

May 17, 2024Posted inUncategorized
Since the beginning of time, customers have been plagued by illegal robocalls. Although federal regulation has been successful in reducing the severity of the problem, new problems continue to emerge. The illicit activity has resulted in billions of dollars being lost all around the world. In recent times, artificial intelligence impersonation schemes have gained a…
Shielding Your Caller ID from Brand Impersonation via Rich Call Data

Shielding Your Caller ID from Brand Impersonation via Rich Call Data

April 7, 2024Posted incaller ID
In the digital communication landscape, establishing trust in caller ID is crucial. Sophisticated threats like brand impersonation through rich call data are on the rise, challenging this trust. This article delves into the complexities of this issue and offers strategies to protect your caller ID integrity. Combatting Spam with STIR/SHAKEN Protocols The STIR/SHAKEN framework is…
phone number identity

Ensuring the Security and Integrity of Your Mobile Number

April 6, 2024Posted incaller ID
The digital age has transformed our phone numbers into gateways of our personal and financial lives. With the increasing reliance on mobile devices for a myriad of services, the security of your phone number has become paramount. This section will explore the significance of your phone number in the digital landscape and the potential risks…