utilization of RND

Enterprises and contact centers both stand to benefit from the utilization of the RND

June 13, 2024Posted inUncategorized
More and more regulatory bodies are include the reassigned numbers database (RND) in their regulations as the number of customers who are irritated by robocalls and other unwanted messages continues to rise and as the reputations of businesses continue to be threatened. As an illustration, just recently did the state of Maine clarify its rules…
rich call data

An Analysis of How Rich Call Data Will Improve the Safety of Outbound Calls

May 17, 2024Posted inUncategorized
The telecommunications sector has been compelled to make call security a top priority as a result of the widespread unlawful call activity. Robocalls and other forms of fraudulent communication have resulted in an overwhelming number of unsolicited phone calls being placed to customers. Despite the ongoing efforts of the government to curb unlawful call activity,…
phone number identity

Keeping Your Phone Number Identity Safe and Secure

May 17, 2024Posted inUncategorized
How often do you get a response to your outgoing calls? While few people respond to calls of any sort these days, this is particularly true for numbers they haven't stored and those with caller ID information that indicates they are probably frauds or suspected spam. Businesses that are aware of how their caller IDs…
FTC caller ID

Rule on Impersonation of Government and Business Officially Finalized by the FTC

May 17, 2024Posted inUncategorized
Since the beginning of time, customers have been plagued by illegal robocalls. Although federal regulation has been successful in reducing the severity of the problem, new problems continue to emerge. The illicit activity has resulted in billions of dollars being lost all around the world. In recent times, artificial intelligence impersonation schemes have gained a…
Shielding Your Caller ID from Brand Impersonation via Rich Call Data

Shielding Your Caller ID from Brand Impersonation via Rich Call Data

April 7, 2024Posted incaller ID
In the digital communication landscape, establishing trust in caller ID is crucial. Sophisticated threats like brand impersonation through rich call data are on the rise, challenging this trust. This article delves into the complexities of this issue and offers strategies to protect your caller ID integrity. Combatting Spam with STIR/SHAKEN Protocols The STIR/SHAKEN framework is…
phone number identity

Ensuring the Security and Integrity of Your Mobile Number

April 6, 2024Posted incaller ID
The digital age has transformed our phone numbers into gateways of our personal and financial lives. With the increasing reliance on mobile devices for a myriad of services, the security of your phone number has become paramount. This section will explore the significance of your phone number in the digital landscape and the potential risks…
Rich call data

How Rich Call Data Can Improve Your Caller ID Display and Answer Rates

February 28, 2024Posted incaller ID
Caller ID is a crucial factor for outbound dialing campaigns, as it influences the decision of the call recipients to answer or ignore the calls. However, many legitimate businesses suffer from inaccurate or misleading caller ID information, especially after the implementation of STIR/SHAKEN, a protocol that aims to prevent spoofing and fraud. In this post,…
SMS spoofing

How to Protect Yourself from SMS Spoofing Attacks

February 28, 2024Posted incaller ID
SMS spoofing is a type of cyberattack that involves sending fake text messages from a sender that appears to be legitimate, such as a bank, a government agency, or a well-known company. The goal of these attacks is to trick the recipients into revealing their personal or financial information, clicking on malicious links, or downloading…
Call attestation

What is Phone Number Attestation and How to Check It?

February 28, 2024Posted incaller ID
Phone number attestation is a process of verifying the authenticity and ownership of a phone number. It is a way of ensuring that the phone number belongs to a real person and not a fraudulent or spoofed account. Phone number attestation can help prevent spam, scams, identity theft, and other malicious activities that rely on…