Have you ever wondered why some of your calls are not getting through to your customers or prospects? You may have noticed that your phone number is flagged by some apps or carriers as spam, scam, or something else. This can be very damaging for your business reputation and performance, as it can reduce your…

Call spam has become a prevalent problem, causing inconvenience and posing privacy and security risks for individuals and businesses. In this comprehensive guide, we will explore various strategies to effectively combat call spam. Understanding Call Spam Call spam refers to unsolicited calls that aim to scam, market products, or gather personal information. It is crucial…

If you are a business that makes outbound calls to customers in the US, you may have heard of STIR/SHAKEN, a framework that verifies the identity of callers and prevents spoofing. STIR/SHAKEN stands for Secure Telephone Identity Revisited (STIR) and Signature-based Handling of Asserted Information Using Tokens (SHAKEN). It is a mandate by the Federal…

If you are an international business that calls customers in the US, you may face some challenges with your call data reputation. Call data reputation is the score that determines how your calls are labeled and displayed by the carriers and call-blocking apps. A poor call data reputation can result in your calls being marked…

What Does It Mean? If you see a checkmark call, your phone service carrier has verified the number. This means you can trust the information on the screen and know exactly who is calling you. Such calls are reliable because they indicate that the carrier has verified them1. This phrase is often used in business…

Robocalls are annoying, intrusive, and sometimes even dangerous. They can trick you into giving up your personal or financial information, or make you pay for unwanted products or services. According to the Federal Trade Commission (FTC), Americans received nearly 4 billion robocalls per month in 2019. That’s an average of 12 calls per person per…

Phone numbers hold immense importance in various aspects, including communication, marketing, and verification. However, it's crucial to recognize that not all phone numbers are accurate or valid. Some may be outdated, disconnected, or even associated with fraudulent activities. This is where phone number validation tools come into play, serving as invaluable resources to ensure you…

Carrier block is a common practice used by cellular carriers to prevent spam and fraud calls or messages from reaching customers' devices. It involves blocking calls or texts from specific numbers, area codes, or even entire countries. This method of blocking is also used to prevent unwanted marketing messages, telemarketers, or robocalls from reaching customers.…